Abstract Background Primary - ABE

FAQs

Questions?

Membership & Account

I’ve forgotten my password. How do I reset it?

Click on the “Lost your password?” link on the login page. You’ll be prompted to enter your username or email address, and you’ll receive an email with instructions on how to reset your password.

How do I update my membership details?

Log in to the website and navigate to your account page. From there, you can update your contact information, communication preferences, and other details.

I’m having trouble logging in. What should I do?

Double-check that you’re using the correct username and password. If you’ve forgotten your password, follow the password reset instructions. If you’re still experiencing issues, please contact us for assistance.

I have a billing concern.

Please get in touch with us via our contact page, and we’ll be happy to assist you with any billing-related questions or concerns.

Membership

How do I renew my membership?

You can easily renew your membership by logging into your account and navigating to the “My Membership” section. You’ll find options to renew and manage your payment details there.

Can I cancel my membership?

Yes, you can cancel your membership at any time. Please note that cancellations will take effect at the end of your current billing cycle. To cancel, log in to your account and navigate to the “My Membership” section.

Events

How do I register for an event?

Browse our events calendar and click on the event you’re interested in. Follow the prompts to register and purchase your ticket.

What if I can’t attend an event I’ve registered for?

Please refer to the individual event’s cancellation policy. In most cases, you can request a refund or transfer your ticket to another person.

Can I purchase a ticket for someone else?

Yes, you can purchase tickets for other people during the registration process.

General Website Use

I need to request that some public information be removed or updated.

You can submit your request through our enquiry form, and we will address it as soon as possible.

I’d like to learn more about sponsorship opportunities.

Please visit our sponsor page for detailed information about sponsorship packages and how to get involved.

How can I provide feedback on the new website?

We welcome your feedback! You can contact us through the website’s contact form or by emailing us directly.